Monday, February 12, 2007

Sound and Fury

The Pasta Shaque
Hot Springs, AR 719xx


This is in reference to our dining at The Pasta Shaque Sunday , February 11, 2007. The food was of the quality we expect at The Pasta Shaque. For some unexplained reason the hot part of the meal was rushed to the table before we had received the salad.

We appreciate that no staff member used 'guys' or 'you guys'. Those trite greetings have infested the restaurant industry . The Pasta Shaque seems to have avoided the malady.

The sound system is operated at too high a level. When mentioned to the wait-person it was shrugged off with 'it just seems so because the tables are not full'. Later an offer was made to 'try' to have it turned down but we declined as we had finished eating and were leaving. We were in error by not mentioning the noise level during ordering as the wait person asked us to repeat the orders because of the loud sound in the background.

Fortunately we do not have hearing problems. However if we were at the stage where we were wearing hearing aids, we could have turned off the hearing aids and dined in comfort.

Perhaps The Pasta Shaque's operating policy is to launch music at high levels so customers will vacate the tables faster and provide a higher rate of table usage. Just as the chef uses the right amount of spices and flavorings to provide palatable meals, the proper level of music provides a pleasant acoustical surrounding for dining.

If the music is still loud at the next visit it's 'addio signora' and we will leave without eating.

Sincerely,

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